Privacy Policy
Last updated: 11.11.2024
1. Data Collection
We collect the following personal data when you create an account or use our services:
- Account Owner Information: Name, email, phone number, messenger contact details.
- Company Information: Company name, address, contact information, and bank account details.
- Invoice Data: All invoice-related data, including information about your clients, invoice line items, and product or service details.
We may also collect data from third parties, such as analytics partners (e.g., Google Analytics) to help us understand and improve our service.
2. Data Usage
We use the data collected for the following purposes:
- Registration and Service Operation: To provide access to our services and facilitate account management.
- Payment Processing: We share certain data with payment providers, such as Lemon Squeezy, to facilitate payment transactions.
- Service Improvement: To enhance and optimize our services based on user behavior.
- Analytics and Marketing: To better understand usage patterns and tailor our marketing efforts.
3. Data Storage and Security
- Storage Locations: We store data on our own MySQL database servers and use S3-compatible cloud solutions for file storage.
- Data Retention: Data of active users is stored as required by EU legislation, which mandates keeping financial records for a minimum period ( typically 10 years). Inactive users’ data may be retained for service improvements and client re-engagement purposes, though exact retention periods for inactive accounts are not defined.
- Security Measures: All data transfers are protected by SSL encryption to ensure secure transmission.
4. User Rights
Under EU law, users have the following rights:
- Access, Correction, and Deletion: Users may contact us via email to request data deletion, account removal, or data corrections. To delete your account, please contact us at [email protected].
- Opting Out of Marketing Communications: Users can unsubscribe from marketing emails by following the unsubscribe link provided in any marketing email or by contacting us directly.
5. Cookies and Analytics
We use cookies to provide core functionalities and for analytics:
- Functional Cookies: Necessary for website operation and user experience.
- Analytical Cookies: Used for site analytics and provided by third-party services like Google Analytics.
6. International Data Transfers
Our servers are located in Europe. However, some data may be transferred to third-party services like Lemon Squeezy and Google Analytics, which may be hosted outside of the EU. We ensure that all data transfers are protected through SSL encryption.
7. Contact Information for Data Inquiries
If you have any questions regarding your data or need assistance with your rights, please contact us at [email protected].